UniWeb

Co-browsing

We quickly and accurately guide customers to resolve their 'unknowns'.

What is Co-browsing?

It is a co-browsing (screen sharing) solution that enables customer success.
You can assist customers in real-time by observing their screens while providing remote support and other services.

Features

Immediate implementation without additional tasks if UniWeb is already in use

Remotely support end-user operations

Multi-device support

Security measures tailored to the site

Enhance support further with chat functionality

Improvement in problem-solving rates and speed